Archive for December, 2007

Dec 27 2007

Video and Web 2.0 - Its not the design; its the CONTENT

Published by Karl Ufert under Marketing Technology

A number of clients and potential clients have been approaching our firm, Mitra Creative, to develop Web 2.0 applications with video components. When video is involved, the “heavy lifting” to build these applications is not in the design of the application itself — though custom creative design is by no means ”off the shelf” — but in storing and moving the content across the Internet. The most important element of scalability for these applications comes with awareness from the start about the issues of uploading and downloading video and ensuring that the materials are highly available. This may seem like a rather obvious point, but when we are approached with questions about building these applications and we reply with the consideration of CPU and http and digital traffic, our clients/prospects’ mouths are usually agape.

Scalable multimedia storage and fast, efficient bandwidth does not have to be a prohibitive cost. It simply has to be considered as a part of any business plan when an entrepreneur wishes to incorporate the sharing of video, audio, photos and other rich media into the mission of a social networking site. There are many options, including the utilization of co-location facilities where storage, availability and maintenance can be, essentially, ”rented”.

As Web 2.0 grows in scope and its applications vastly increase, it is critical to know that usability is the principal mission of any social networking site… and when it comes to multimedia, usability virtually equals availability.

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Dec 04 2007

Disruptive Technology - The “Why” not the “What”

Published by Karl Ufert under High Tech Marketing

Unique technology solutions are rare. Most technology comes with evolution… emulation combined with progress, in other words not reinventing the wheel, is often the preferred development path. Even when technology is, indeed, new, it is usually produced with some kind of consumer need or want in mind.

Marketers are frequently challenged with finding not the “what” in the branding of disruptive technologies but the “why”? Prior to founding my own company, Mitra Creative, I was once the marketing and sales lead for a startup enterprise which was developing a genuinely business-transformative video software solution. The fundamental concept of this solution was to replace numerous existing video services with a single, economical platform which would not just streamline existing processes but revolutionize them. While certainly an enticing prospect to the market, this made conventional video technology providers, as well as professional consumers who use their solutions to produce media, understandably nervous… but a ”good nervous”. However, the risk of market anxiety represented a huge sales challenge. Branding is about identification–even if new, something has to have at least a sort of conventional application to be sold and proliferated.

Our initial bypass of conventional selling practices for the special but disruptive video software solution to was to reach to alternative markets. Still, we could not do this with a “copy-and-replace” strategy, as these markets were decidedly different than traditional ones. That meant demonstrating real business value to entirely new audiences. We were very successful in articulating that value through identifying other critical business issues that this new technology would address. For example, as video has become more prevalent in communications, the technology could be used to better support the socialization of media content in any industry, even in those which may not have been considered before.

Finding special niches helps technology companies to address audiences as opposed to reciting to consumers and others what they make and/or deliver. It is therefore critical that the “why” is applied when marketing disruptive technologies. Leading with “what” may cause the most valuable of new technologies to be ignored. When the why is discovered, rareness, specialness, newness and much more can be applied to the consumer need and extended.

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